FAQ

Why am I blocked from registering for classes?

Payment on your account is your responsibility. Any student with an open balance at the end of a semester will have a financial block placed on their account with the University. To get the block released, payment should be made at the Student Accounting and University Cashiering Services in the Eagle Student Services Center (ESSC).

Do I get excused from class for being sick?

No. You can request a statement at your time of checkout from the Health and Wellness Center to show your professor that you were seen at the Center. Statements handed out for this purpose do not contain any Protected Health Information.

Will my insurance pay for my visit?

An itemized receipt will be provided for filing to your insurance carrier for reimbursement. Additionally, if you have the University endorsed student insurance policy, the Student Health and Wellness Center is considered an in-network provider and most charges are covered. For more information, you can call the Student Health and Wellness Center Insurance Department (940) 565-2792.

Where do I park?

The Health and Wellness Center has parking spaces for patients in Lot 5, east of Chestnut Hall. A parking permit is required. If you have an appointment, the front desk will be glad to issue you a parking permit while you are at the Center.

How and where do I pay?

You may pay by cash, check or credit card. All payments are coordinated at the front desk. We also accept insurance assignments (see insurance question)

Is HIV testing available?

There are two ways to receive HIV testing available at the Student Health and Wellness Center. The Meadows Center offers free and anonymous testing by appointment. Call (940) 565-2787 for an appointment. HIV testing is also available at the Student Health and Wellness Laboratory. A doctor's order (clinical provider) is required. Call (940) 565-2333 to schedule a clinical provider appointment.

What immunizations are required to attend the University of North Texas?

The University of North Texas does not require pre-admission immunizations for students who are enrolled as undergraduate or graduate students. However, in accordance with current state laws, students prior to their enrollment in the Texas Academy of Mathematics and Science are required to provide proof of immunization for the following:

Diphtheria/Tetanus Toxoid, and Pertussis Vaccine (DTP, DTaP, DT, Td)

  • 3 doses of any combination DTP/DTaP/DT/Td vaccine
  • 1 dose of TD required ten years after last dose of DTP/DTaP/DT

Polio (OPV, IPV):

  • 4 doses, unless the 3rd dose was on or after 4th birthday

Measles/Mumps/Rubella: (1st dose usually given in combination as MMR)

  • Measles- 2 doses of measles vaccine
    • 1st dose on or after the 1st birthday
    • 2nd dose by age 5 or entry into kindergarten
  • Mumps- one does on or after the 1st birthday
  • Rubella (German Measles)- one dose on or after the 1st birthday

Hepatitis B

  • Series of 3 doses

Varicella (Chicken Pox)

  • 1 dose received on or after 1st birthday
  • 2 doses if vaccine given at 13 years of age or older
  • Serologic proof of immunity or documentation of previous illness may substitute for vaccination

    • The Student Health and Wellness Center recommends that all students have current immunizations for Measles, Mumps, Rubella (MMR); Tetanus, Diphtheria, Pertussis (DTP, DTaP, Td); Polio, Varicella, Hepatitis B and Meningococcal (Meningitis). Most vaccines are available to students at the Student Health and Wellness Center. Please contact the SHWC for availability of vaccines. For more information about these vaccines, you can schedule an appointment at the SHWC to speak with a health care provider .

    Where can I go to be treated when the Health and Wellness Center is closed?

    The Health and Wellness Center's hours of operation are posted here. If you find yourself in need of medical treatment when we are closed, you can visit the local hospital of your choice. In Denton, you can choose from (the first three are hospitals/care clinics, the last is a pharmacy for after-hours prescriptions):

    • Denton Regional Medical Center: (940)384-3500
    • Presbyterian Denton Hospital: (940)898-7000
    • Care Now: (940) 383-2700
    • Minor Emergency Care of Denton: (940)382-9898
    • Yarbrough's Professional Pharmacy: (940)382-5033

    Can my prescriptions from another doctor be filled at the Health and Wellness Center pharmacy?

    Absolutely - as long as we carry the type of medication you need. You may also transfer prescriptions filled at any pharmacy to the Health and Wellness Center's pharmacy. See the pharmacist for details. We also utilize an on-line refill web site for your convenience.

    What should I bring to my appointment?

    Please bring your student ID card, any insurance cards, and a form of payment.

    What if I cannot make it to my appointment?

    Please call ahead of time to cancel. The phone number is (940)565-2333. We are very busy and another student can use your appointment time.